Big data is a term that gets thrown around a lot. All it refers to is extremely large datasets that can be analyzed to show patterns and trends. But let’s get something straight: Big data in itself is not valuable, nor is it intelligent. Generating and collecting a massive amount of data alone will not make your business better.
However, when used properly, data can give you an objective picture of your business that can be shared across teams. It lets you see what’s working and what’s not, make tweaks, and measure whether those tweaks have the impact you were hoping for. This actionable data forms the building blocks of business intelligence.
To get to the point where you are able to turn actionable data into real business intelligence, you need to answer two questions:
How do you find actionable data?
First, you need to understand what problems you’re trying to solve. Are you trying to preempt breakdowns by understanding when a system is likely to go down? Are you attempting to decrease the amount of time it takes to get a system up and running again after a breakdown?
For both of these and a lot of other issues, you need to understand your starting point before you can make improvements.
To do this, you have to identify the key performance indicators (KPIs) that you will measure in order to make improvements. For the first example here, your KPI is mean time between failures (MTBF), and for the second it’s mean time to repair (MTTR). Collecting data against these KPIs will help you understand your current state of operations.
How do you make actionable data useful?
Once you’ve identified your KPIs and collected enough data to see trends, you can start using this data to make improvements. If your MTTR is too long, what is holding up the repair process? Do you see trends in time, staff, inventory, etc that might be impacting how long it takes to get an asset running again?
But sifting through all this data is a time-consuming process that requires a skill set that may not exist on your maintenance team.
Introducing the new Fiix dashboard
At Fiix, we understand that you need to be able to capitalize on the data captured in your computerized maintenance management system (CMMS) without having to hunt for the right metrics to track and the systems to interpret them. So we built a new dashboard to easily deliver the metrics that matter most to you.
With the dashboard, we sort through all the data for you, giving you instant access to the information you need to improve performance. Whether it’s understanding your overdue work orders, low stock items, work requests, or even MTTR, the new dashboard lets you visually interact with your maintenance data, helping you make better decisions, faster.
How is the new dashboard different?
- Ready-to-use, pre-built visual dashboards, right out of the box
- Real-time metrics that are calculated instantly for you
- Completely customizable layout that lets you see what you want to see, how you want to see it
- Easily tailored view, that lets you filter your dashboard by time, asset, technician and more, to understand your maintenance operations from any angle
- Multi-site metrics on a single dashboard—you no longer have to switch accounts to compare sites
This means that the information most relevant to you is always available, up to date, and accurate to help you make critical decisions and improve efficiency and performance.
The new dashboard is available as of July 10, 2017 for customers on Fiix’s current pricing plans. You can see a full dashboard demo and Q&A in the video below.
If you have any questions about Fiix or the new dashboard, just ask us.