Work order management software

A simpler way to create, complete, and track work orders

Stop struggling with paper work orders. Fiix’s work order software makes it easier to submit and respond to requests while keeping your records in one place.

Craft the perfect work order

Stop work from falling through the cracks and help your team find, understand, and get started on tasks with fewer headaches.

Make it easy to submit work requests

Design your own work request form through the work request portal and allow users and guests to search, sort, and track requests on mobile or desktop.

Set up work orders that help you pass audits

Add inspection-type tasks to work orders, automate follow-up activities if the inspection fails, and link everything back to the original work order.

Import work order information in a few clicks

Easily upload and edit multiple work orders from a CSV file with greater accuracy so you don’t have to spend hours updating each task.

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Run your maintenance like clockwork

Create schedules you can stick to, reduce unexpected repairs, and make the most of your resources.

Schedule and streamline your workflows

Schedule maintenance using date, time, meter, or event-based triggers. Roll several scheduled work orders into one with nested PMs and indicate extra tasks to perform at certain cadences.

Standardise work with a library of templates and resources

Create a library of checklists, standard procedures, manuals, diagrams, and more for tasks and task groups.

Know exactly what’s happening and when it’s happening

Get a full view of your team’s workload, drag and drop tasks into their schedules, and assign individuals or user groups to an asset or task. Alert staff by email or mobile notification when you trigger a work order that belongs to them.

Automatically trigger work orders based on asset condition

Trigger maintenance based on the real-time condition of equipment using integrated sensors. Conditions include vibration, temperature, pressure, and more.

See what easier work order planning looks like

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Take your work orders mobile

Manage maintenance on the go and work uninterrupted with the Fiix mobile app.

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Access work orders without an internet connection

See and update all work order details even when your internet connection is spotty or nonexistent. Any updates you make are synced as soon as you are back online.

Send push notifications to mobile devices

Send a push notification to a user’s mobile device when a task in a work order is assigned to them. The assigned users will also receive an email notification for the task.

Pull up work orders in a snap

Create, customise, and attach QR codes or barcodes to any work order, asset, or part. Scan with your mobile device to instantly see the details you need to complete the task.

Attach photos to a work order straight from your mobile device

Add images to work orders and asset records from your camera or image gallery. Flag issues, prepare for audits, and make clearer notes without breaking a sweat.

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Complete your work orders flawlessly

Get the job done without losing time to data entry and administrative tasks.

Search for and prioritise work orders in seconds

Prioritise your work orders and search for them by priority, code, asset, location, assigned user, project, completion date, or other identifying details. Refine your searches and flag filters you use most.

Generate failure codes for easier troubleshooting

Set up your CMMS with common failure codes so technicians can quickly select a pre-set code, understand possible causes, and get to the bottom of breakdowns once and for all.

Reduce duplicate tasks with multi-asset work orders

Apply work orders with the same tasks to multiple assets. Assign one technician to complete these activities so you can reduce piecemeal work.

Build work orders to fit the way your team operates

Add, rearrange, and hide fields on your work order forms to match the processes and workflows your team already uses. You can also make fields mandatory so you never miss out on key information.

Track and report on work orders

Stay informed on what is and isn’t working for your team with solid work order data.

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Get a complete view of your work

Use the dashboard to get an overview of your work orders, including high-priority tasks, overdue work orders, and KPIs. Share the dashboard with your team so everyone is on the same page.

Keep every detail about your work orders in one place

See all the information you need about work orders with a couple of clicks, including repair dates, notes, checklists, inspections, parts consumed, and more.

Collect and calculate the cost of your work orders

See all your costs for each work order and calculate the total cost of work on an asset or group of assets. Log the money you spent on labor, parts, supplies, and more.

Create and automate in-depth work order reports

Choose from over 100 templated reports or build customised reports. Have them automatically sent to your inbox on a regular basis.

It’s easy to get started.

Book a demo today

Explore our full maintenance solution

Fiix work order management
Fiix parts and supplies
Fiix reporting
Fiix intergrations
Fiix mobile
Fiix AI

Asset management

See and manage all equipment information in one place— from repair history and cost, to hierarchy, parts consumption, and more. Learn more

Parts and supplies

Purchase, organise, and use your inventory more efficiently so you can get the right parts, at the right time, and for the right price.Learn more

Reporting and analytics

Collect, analyze, and act on maintenance data with a central dashboard, in-depth reports, audit tools, and more. Learn more

Integrations

Connect, collect and share maintenance data, and trigger work across any production or enterprise system. Learn more

Mobile

Everything you need to manage, measure, and optimise maintenance in the palm of your hand. Learn more

AI for maintenance

Analyze your data, find trends, and act on them fastLearn more

Discover more pointers on work order management

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Mastering maintenance work orders

Best practices for building, planning, and completing your work orders

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A simple guide to preventive maintenance checklists

How to really solid checklists that will take your work orders to the next level

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Troubleshooting for maintenance: More than just trial and error

Top tips for improving your maintenance team’s troubleshooting processes

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Ready to see more?

Talk to a CMMS expert today or take Fiix for a test drive.