How Georg Fischer manages maintenance across multiple facilities with Fiix

Fiix has partnered with Georg Fischer to create a custom package for maintenance teams, allowing you to:

  • Quickly roll out a cloud-based CMMS solution across multiple locations
  • Easily track maintenance activities
  • Decrease downtime to save on maintenance costs

See what Lori Pullen from Autosystems has to say:

Before adopting Fiix we didn’t keep a history for auditing and had no way to track true costing. But since getting Fiix going, we’ve been able to see the full history of each asset and keep track of all our costs, preparing us for audits.

Your dedicated Fiix team

Scott Deckers
Customer Success Manager
1 (855) 884-5619 ext. 1030

Princie Reza
Fiix Solutions Specialist
1 (855) 884-5619 ext. 1061

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Frequently asked questions

What is a CMMS?

CMMS stands for computerized maintenance management system. A CMMS is software that helps maintenance teams keep a record of all assets they are responsible for, schedule and track maintenance tasks, and keep a historical record of work they perform.

Why do I need Fiix?

Fiix is a cloud-based CMMS that will make your current maintenance operations more efficient and provide more detailed reporting and accountability. You will be able to easily track work orders, schedule tasks, receive external work orders, monitor asset history, manage inventory, and perform preventive maintenance that will lead to longer asset life and fewer work outages.

For an organizations like Georg Fischer, a cloud-based CMMS is particularly important because it allows maintenance teams to increase machine uptime, produce meaningful reports, and create one centralized solution where all work orders and maintenance activities can be tracked.

Can I cancel at any time?

Your contract will be for a one-year term with auto-renewal on the anniversary date. If you are unhappy with Fiix and wish to end the contract, you will have the option to cancel at the time of renewal.

How do I purchase Fiix?

Contact your dedicated Customer Success Manager, Lisa Huang. She will process your purchase and get you going. Her contact information is:

How easy is it to set up?

Setup is straightforward. When you first log in, you will set up your user account(s), add your assets, and then create and assign work orders as needed. There are “how-to” videos available for each action you will need to take. Fiix will also host webinar sessions to get new users up and running.  

How do I get set up?

After you sign up through your customer success manager, a user account will be created. You will receive an email on the steps you need to take to set up your CMMS. Don’t worry—We will be there every step of the way to help.

How difficult is it to transfer data from my current system?

Transferring data varies depending on your current system, but it’s generally straightforward. If you are currently using another CMMS, you can likely export your assets and work orders into a CSV file and upload them into the Fiix CMMS. If you are using pen and paper, or another non-digital system, you will need to create your assets and work orders in the Fiix CMMS manually.  

What kind of support is available?

There is an established development team of professionals already working with other maintenance teams from Georg Fischer. They will be available to help guide you through getting started, as well as deliver hands-on training. They will also be a support mechanism for your team so you’re not left in the dark. Knowing the value this software is already adding to other maintenance teams, our experts have extensive knowledge to offer and are dedicated to making this solution work for you. The software is easy to use, easy to learn, and will provide you with valuable information that the organization as a whole can use to improve.

Is there training available?

Yes! There is an Implementation team at Fiix whose sole purpose is to help companies set up and carry out a CMMS successfully. Our instructors will guide you through the implementation process, outlining the most efficient order of operations, as well as best practices and techniques for your team to set up Fiix.

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