How Saint-Gobain companies use Fiix to automate maintenance activities and drive productivity

Fiix has partnered with Saint-Gobain companies to create a custom package for maintenance teams, allowing you to:

    • Establish a centralized work order management system
    • Schedule and carry out preventive maintenance
    • Reduce costs associated with reactive maintenance

    Maurice Whelan, Calders & Grandidge

    We quickly realized the benefits of rolling this out on our site… we are now reaping the benefits of the automation and functionality that Fiix offers. The level of information we can now capture is infinitely greater than before and the fact that the information is both real-time and accessible 24/7 contributes greatly to the efficiency of our procedures… We are totally convinced that moving our asset maintenance tracking to Fiix has been the right decision. I would recommend this software to anyone.

    Your dedicated Fiix team

    Matt Wright
    Fiix Account Manager
    matt.wright@fiixsoftware.com
    1 (855) 884-5619 ext. 1048

    Alex Tran
    Fiix Solutions Specialist
    alex.tran@fiixsoftware.com
    1 (647) 484-2355

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    Frequently asked questions

    What is a CMMS?

    CMMS stands for computerized maintenance management system. A CMMS is software that helps maintenance teams keep a record of all assets they are responsible for, schedule and track maintenance tasks, and keep a historical record of work they perform.

    Why do I need Fiix?

    Fiix is a cloud-based CMMS that will make your current maintenance operations more efficient and provide more detailed reporting and accountability. You will be able to easily track work orders, schedule tasks, receive external work orders, monitor asset history, manage inventory, and perform preventive maintenance that will lead to longer asset life and fewer work outages.

    For an organizations like Saint Gobain companies, a cloud-based CMMS is particularly important because it allows maintenance teams to drive productivity by establishing a work order system and setting up a preventive maintenance schedule, reducing the costs associated with reactive maintenance.

    Can I cancel at any time?

    Your contract will be for a one-year term with auto-renewal on the anniversary date. If you are unhappy with Fiix and wish to end the contract, you will have the option to cancel at the time of renewal.

    How do I purchase Fiix?

    Contact your dedicated Customer Success Manager, Matt Wright. He will process your purchase and get you going. His contact information is:

    How easy is it to set up?

    Setup is straightforward. When you first log in, you will set up your user account(s), add your assets, and then create and assign work orders as needed. There are “how-to” videos available for each action you will need to take. Fiix will also host webinar sessions to get new users up and running.

    How do I get set up?

    After you sign up through your customer success manager, a user account will be created. You will receive an email on the steps you need to take to set up your CMMS. Don’t worry—We will be there every step of the way to help.

    How difficult is it to transfer data from my current system?

    Transferring data varies depending on your current system, but it’s generally straightforward. If you are currently using another CMMS, you can likely export your assets and work orders into a CSV file and upload them into the Fiix CMMS. If you are using pen and paper, or another non-digital system, you will need to create your assets and work orders in the Fiix CMMS manually.

    What kind of support is available?

    There is an established development team of professionals already working with other maintenance teams within the Saint Gobain group of companies. They will be available to help guide you through getting started, as well as deliver hands-on training. They will also be a support mechanism for your team so you’re not left in the dark. Knowing the value this software is already adding to other maintenance teams, our experts have extensive knowledge to offer and are dedicated to making this solution work for you. The software is easy to use, easy to learn, and will provide you with valuable information that the organization as a whole can use to improve.

    Is there training available?

    Yes! There is an Implementation team at Fiix whose sole purpose is to help companies set up and carry out a CMMS successfully. Our instructors will guide you through the implementation process, outlining the most efficient order of operations, as well as best practices and techniques for your team to set up Fiix.

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