Why TreeHouse Foods chooses Fiix for better maintenance management

Fiix has partnered with TreeHouse Foods to create a custom package for maintenance teams, so you can be more productive than ever. TreeHouse customers who have been working with Fiix for the last two and a half years have seen huge changes in their maintenance operations including:

    • Reduced maintenance backlog
    • Easier inventory management
    • Effortless quality audits

    What does a leading provider of engineered building products say about Fiix?

    Since partnering with Fiix, Oldcastle Precast has been able to reduce unscheduled downtime, reduce inventory costs, and more efficiently track and monitor equipment across 40 different locations. Because of the cost savings we are now enjoying, we plan to continue rolling out Fiix to other Oldcastle plants across North America

    Your dedicated Fiix team

    Scott Deckers
    Customer Success Manager
    scott.deckers@fiixsoftware.com
    1 (855) 884-5619 ext. 1030

    Alex Tran
    Fiix Solutions Specialist
    alex.tran@fiixsoftware.com
    1 (647) 484-2355

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    Frequently asked questions

    What is a CMMS?

    CMMS stands for computerized maintenance management system. A CMMS is software that helps maintenance teams keep a record of all assets they are responsible for, schedule and track maintenance tasks, and keep a historical record of work they perform.

    Why do I need Fiix?

    Fiix is a cloud-based CMMS that will make your current maintenance operations more efficient and provide more detailed reporting and accountability. You will be able to easily track work orders, schedule tasks, receive external work orders, monitor asset history, manage inventory, and perform preventive maintenance that will lead to longer asset life and fewer work outages.

    For an organization like TreeHouse Foods, a cloud-based CMMS is particularly important because it allows maintenance teams to reduce maintenance backlog, manage inventory more effectively, and easily pass quality audits—making you more productive than ever.

    Can I cancel at any time?

    Your contract will be for a one-year term with auto-renewal on the anniversary date. If you are unhappy with Fiix and wish to end the contract, you will have the option to cancel at the time of renewal.

    How do I purchase Fiix?

    Contact your dedicated Customer Success Manager, Matt Wright. He will process your purchase and get you going. His contact information is:

    How easy is it to set up?

    Setup is straightforward. When you first log in, you will set up your user account(s), add your assets, and then create and assign work orders as needed. There are “how-to” videos available for each action you will need to take. Fiix will also host webinar sessions to get new users up and running.

    How do I get set up?

    After you sign up, a user account will be created. You will receive an email on the steps you need to take to set up your CMMS. Don’t worry—We will be there every step of the way to help.

    How difficult is it to transfer data from my current system?

    Transferring data varies depending on your current system, but it’s generally straightforward. If you are currently using another CMMS, you can likely export your assets and work orders into a CSV file and upload them into the Fiix CMMS. If you are using pen and paper, or another non-digital system, you will need to create your assets and work orders in the Fiix CMMS manually.

    What kind of support is available?

    There is an established development team of professionals already working with other TreeHouse Foods teams. They will be available to help guide you through getting started, as well as deliver hands-on training. They will also be a support mechanism for your team so you’re not left in the dark. Knowing the value this software is already adding to other TreeHouse Foods teams, our experts have extensive knowledge to offer and are dedicated to making this solution work for you. The software is easy to use, easy to learn, and will provide you with valuable information that the organization as a whole can use to improve.

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