Maintenance Management Software Barriers To Adoption

4 barriers to adopting maintenance management software (and how to overcome them)

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We understand that switching to new maintenance management software can be a daunting prospect for so many reasons—There’s always a learning curve, it can be expensive, and there’s no guarantee that everyone in your organization will be on board.

But with the right software provider, making the switch doesn’t have to be painful. At Fiix, we spend a lot of time talking to a lot of people about why they do and don’t want maintenance software. From those conversations we’ve collected the four biggest concerns for anyone adopting a CMMS, and paired each concern with solutions and resources to help navigate the transition.


Budget is the number one barrier for anyone considering switching to maintenance management software. It’s an investment, no matter which way you cut it. But modern, cloud-based software is far less expensive than its on-premises cousin.

On top of the relatively low cost of the software itself, a CMMS can have a huge impact on your bottom line. It can help turn your maintenance department from a cost centre into a value centre, since the software helps you gather data on assets and make more educated decisions about where and when to use maintenance resources.

Not convinced? Here are eight ways a CMMS helps you save money:

  • Less equipment breakdowns and product scrap
  • Fewer overtime costs
  • Longer asset life
  • Better inventory management
  • Better compliance with international standards
  • Better energy use
  • Streamlined budget
  • Helps identify problem areas

Choosing maintenance management software and building the business case

First and foremost, do your research. You know your company and your maintenance team, so you’re in the best position to choose maintenance management software that will help, not hinder daily operations. Resources like Capterra and G2 are great for comparing different vendors and will help you make sure you get a solution that’s appropriate for your company size and technical know-how.

If you need a bit more help narrowing down your options, read our short guide to choosing a CMMS.

But once you’ve chosen software, how do you convince the powers that be to invest?

Building a good business case is essential because outlining the financial benefits of maintenance management software helps get buy-in from senior executives, and leads to more support in terms of dollars and IT resources. But oftentimes the people who really see the benefit of maintenance software—the maintenance managers and technicians who use it on a day-to-day basis—don’t have the time to build a really compelling business case.

Luckily, this is an easy problem to solve. We went ahead and created a resource center to help you sell maintenance management software to the higher-ups at your organization.

Setup and importing assets

In terms of installation, cloud-based software takes the cake for ease of use because there’s no on-site installation. Once you buy your software, it’s just a matter of logging in and you’re good to go.

But how easy it is to import assets really depends on your specific maintenance management software. There are a lot of CMMS vendors, and their products run the gamut from very simple to ‘IT expertise required’.

With Fiix, you can easily import existing assets and data from CSV or Excel, which makes setup really straightforward. We also have a huge number of resources to help you navigate the first few days and weeks with your CMMS, including an amazing team of customer success specialists who are here to support you along the way.

If you want a step-by-step look at setting up Fiix, check out our free CMMS implementation guide.

Getting the team on board

You can’t just drop new software on your maintenance team and expect them to adapt. Bad change management can lead to resistance, which can delay or even halt software implementation.

We’ve addressed this particular challenge before. Basically, there are three simple ways to help manage resistance to change.

Keep your people informed throughout the process

No one likes being told things are changing once the ball is already rolling. Get input from your maintenance team right from the start, so you can get a CMMS with features that bolster your team’s productivity. Be sure to stress that it’s mostly business as usual, and be clear about what parts of the routine will change to help people adjust to the transition.

Be specific about the benefits of maintenance management software

A CMMS can have a huge, positive impact on the day-to-day job of maintenance technicians and on how your facility runs as a whole. Check out these resources for many, many reasons why a CMMS is a good addition to your facility:

Never skip training

There is nothing as good as hands-on experience to help a new system seem a lot less daunting.

Check out our training page and support centre to see what kind of support we offer both during and after implementation, or read these articles to get the full picture of why training is essential:


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