Work order management software
A simpler way to create, complete, and track work orders
Stop struggling with paper work orders. Fiix’s AI-powered work order software makes it easier to submit and respond to requests, keep your records in one place, and automatically analyze 1000s of work orders.
Over 3,000 teams in 90+ countries are using Fiix to digitize, optimize, and scale maintenance
Craft the perfect work order
Stop work from falling through the cracks and help your team find, understand, and get started on tasks with fewer headaches.
Make it easy to submit work requests
Design your own work request form through the work request portal and allow users and guests to search, sort, and track requests on mobile or desktop.
Set up work orders that help you pass audits
Add inspection-type tasks to work orders, automate follow-up activities if the inspection fails, and link everything back to the original work order.
Import work order information in a few clicks
Easily upload and edit multiple work orders from a CSV file with greater accuracy so you don’t have to spend hours updating each task.
Run your maintenance like clockwork
Create schedules you can stick to, reduce unexpected repairs, and make the most of your resources.
Schedule and streamline your workflows
Schedule maintenance using date, time, meter, or event-based triggers. Roll several scheduled work orders into one with nested PMs and indicate extra tasks to perform at certain cadences.
Standardize work with a library of templates and resources
Create a library of checklists, standard procedures, manuals, diagrams, and more for tasks and task groups.
Know exactly what’s happening and when it’s happening
Get a full view of your team’s workload, drag and drop tasks into their schedules, and assign individuals or user groups to an asset or task. Alert staff by email or mobile notification when you trigger a work order that belongs to them.
Automatically trigger work orders based on asset condition
Trigger maintenance based on the real-time condition of equipment using integrated sensors. Conditions include vibration, temperature, pressure, and more.
See what easier work order planning looks likeFree tour
Take your work orders mobile
Manage maintenance on the go and work uninterrupted with the Fiix mobile app.
Access work orders without an internet connection
See and update all work order details even when your internet connection is spotty or nonexistent. Any updates you make are synced as soon as you are back online.
Send push notifications to mobile devices
Send a push notification to a user’s mobile device when a task in a work order is assigned to them. The assigned users will also receive an email notification for the task.
Pull up work orders in a snap
Create, customize, and attach QR codes or barcodes to any work order, asset, or part. Scan with your mobile device to instantly see the details you need to complete the task.
Attach photos to a work order straight from your mobile device
Add images to work orders and asset records from your camera or image gallery. Flag issues, prepare for audits, and make clearer notes without breaking a sweat.
Complete your work orders flawlessly
Get the job done without losing time to data entry and administrative tasks.
Search for and prioritize work orders in seconds
Prioritize your work orders and search for them by priority, code, asset, location, assigned user, project, completion date, or other identifying details. Refine your searches and flag filters you use most.
Generate failure codes for easier troubleshooting
Set up your CMMS with common failure codes so technicians can quickly select a pre-set code, understand possible causes, and get to the bottom of breakdowns once and for all.
Reduce duplicate tasks with multi-asset work orders
Apply work orders with the same tasks to multiple assets. Assign one technician to complete these activities so you can reduce piecemeal work.
Build work orders to fit the way your team operates
Add, rearrange, and hide fields on your work order forms to match the processes and workflows your team already uses. You can also make fields mandatory so you never miss out on key information.
Fiix teams manage over 6.2 million work orders and 3.5 million PMs every year.See how easy it is to get started
Track and report on work orders
Stay informed on what is and isn’t working for your team with solid work order data.
Get a complete view of your work
Use the dashboard to get an overview of your work orders, including high-priority tasks, overdue work orders, and KPIs. Share the dashboard with your team so everyone is on the same page.
Use AI to spot work orders that are causing delays, failures, and more
The work order insights report, powered by Fiix Foresight, analyzes 1000s of work orders so you don’t have to. Immediately see how closed work has impacted your business, and get a short-list of upcoming tasks most likely to cause production delays, compliance issues, and extra costs so you can fix these problems fast.
Collect and calculate the cost of your work orders
See all your costs for each work order and calculate the total cost of work on an asset or group of assets. Log the money you spent on labor, parts, supplies, and more.
Create and automate in-depth work order reports
Choose from over 100 templated reports or build customized reports. Have them automatically sent to your inbox on a regular basis.
Explore our full maintenance solution
See and manage all equipment information in one place— from repair history and cost, to hierarchy, parts consumption, and more. Learn more
Parts and supplies
Purchase, organize, and use your inventory more efficiently so you can get the right parts, at the right time, and for the right price.Learn more
Reporting and analytics
Collect, analyze, and act on maintenance data with a central dashboard, in-depth reports, audit tools, and more. Learn more
Connect, collect and share maintenance data, and trigger work across any production or enterprise system. Learn more
Everything you need to manage, measure, and optimize maintenance in the palm of your hand. Learn more
AI for maintenance
Analyze your data, find trends, and act on them fastLearn more
Discover more pointers on work order management
How to create world-class work orders
Best practices for building perfect work ordersRead more
A short guide to optimizing your maintenance schedule
Step-by-step strategies for planning work to maximize resources and resultsRead more
A toolkit for using work order data
How to supercharge your maintenance team with the stories inside your work ordersRead more